Basic user instructions for logging into the portal at https://portal.apps.mil/:
1. Open the Website
Go to https://portal.apps.mil/ in your web browser.
2. Use a Compatible Browser
Ensure you are using a compatible browser, such as Microsoft Edge or
Google Chrome, to avoid access issues.
3. Connect Your CAC (Common Access Card)
Insert your Common Access Card (CAC) into the CAC reader connected
to
your device.
4. Select Your CAC Certificate
When prompted, choose the appropriate certificate (usually the one
labeled "Email" or "Authentication").
5. Enter Your PIN
Enter your CAC PIN when prompted. Ensure the PIN is entered
correctly to
avoid being locked out.
6. Access the Portal
Once authenticated, you will be redirected to the portal
homepage.
7. Troubleshooting Login Issues
Ensure your CAC reader is properly connected and functioning. Check
that
your CAC certificates are up-to-date. If login issues persist, contact your IT support or
the
portal's help desk for assistance.