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Mission Areas

Human Services

Officers in the Human Services Career Field provide a variety of functions that require top quality customer service, agility, and continuous learning. They provide services in five specialties: behavioral health and research, equal employment, faculty, human resources, and training and development.

Human Services Officers develop expertise in at least the following four competencies:

  • Ethical Practices: Acts with integrity, takes responsibility, and accepts accountability for timely delivery of products and services.

  • Consulting: Leverages professional knowledge and expertise to provide sound unbiased guidance to organizational stakeholders.

  • Customer Service: Embraces customer perspectives and is committed to continuous improvement of delivering professional, timely, and exceptional services to all stakeholders in accordance with established policies and standard operating procedures.

  • Communication: Effectively expresses information, takes into account the audience and nature of the information, makes clear and convincing oral presentations, listens to others - attends to nonverbal cues and responds appropriately

     

    Position

    Series

    Customer Service Specialist

    0301

    Drug Program Specialist

    0301

    Education Specialist

    1701

    Equal Employment Consultant

    0260

    Equal Employment Specialist

    - Affirmative Employment

    - Complaints

    0260

    Equal Employment Assistant

    0361

    Human Resources Assistant

    0203

    Human Resources Specialist

    - Benefits

    - Compensation

    - Generalist

    - Information Systems

    - Military

    - Performance Management

    - Recruiting and Staffing

    0201

    Human Resources Technician

    0203

    Instructional Systems Specialist*

    1750

    Interpreter

    1001

    Learning Development Specialist*

    1701

    Training Instructor*

    - Evaluator

    - Instructor/Facilitator

    1712

*Positions identified with an asterisk have positive education requirements as identified by the Office of Personnel Management (OPM) and Department of Defense Job Requirements reflected in federal law.

  • Behavioral Health and Research: Officers in the Behavioral Health and Research Career Specialty provide an array of behavioral health or behavioral science support and services to individuals, work units, and/or the Agency at large. These services vary depending on the focus of the work: counseling and assistance; assessments and evaluation; research/engineering; and operational support. Services include, but are not limited to: (1) Administering psychological assessments and conducting clinical interviews to determine suitability for employment, security clearance, and/or support to HUMINT operations; (2) Evaluating employee readiness for deployment, specialized training, and special assignments; (3) Developing and facilitating programs to sustain a resilient workforce; (4) Applying psychological research, clinical expertise, and CI and HUMINT training to predict human behavior in support of specialized operations and investigations; (5) Applying scientific, engineering, computing, mathematical, and statistical concepts, practices, and principles toward the research and development of new and/or more effective psychophysiological techniques and technologies; and (6) Investigating human behavior, motivation, and interests and conducting studies in areas such as psychophysiology, psychopharmacology, neural function, decision processes, communication, and/or credibility assessment. Most positions in this career specialty require a license. Non-supervisory positions in this specialty include:

    • Behavioral Scientist

    • Clinical Psychologist

    • Counseling Psychologist/Counselor

    • Educational Psychologist

    • Industrial Organizational Psychologist

    • Psychologist

    • Psychology Aid / Technician

    • Psychometrist

    • Research Psychologist

    • Social Worker

  • Equal Employment Career Specialty: Officers in the Equal Employment Career Specialty apply federal Civil Rights (CR) and Equal Employment Opportunity (EEO) principles, laws, policies, regulations, diversity, and inclusion concepts, and relevant organizational and community policies. Advise the Command Element, as well as DIA Officers and supervisors on the implementation, management, and compliance with Equal Employment (military)/Equal Employment Opportunity (civilian) programs and initiatives, such as Affirmative Employment, Complaints Management, Special Emphasis, Reasonable Accommodations, and Workforce Diversity and Inclusion. Provide Equal Employment Opportunity and Diversity awareness training, analyze demographic trends, administer the discrimination complaints and reasonable accommodation processes, identify potential adverse impact, and support resolution of issues. Non-supervisory positions in this specialty include:

    • Equal Employment Opportunity (EEO) Consultant

    • EEO Complaint Specialist

    • Interpreter

  • Faculty: Officers in the Faculty Career Specialty administer, manage, and deliver accredited degree-granting education programs. They design, develop, and deliver accredited curricula; conduct, produce, and present research; and contribute to university and Intelligence Community (IC) knowledge. They also implement learner-oriented accredited academic solutions; champion and contribute to ongoing leadership initiatives to fulfill DIA and IC learning needs; maintain standards of regional accreditation and Department of Education requirements; provide academic leadership to DIA and IC initiatives and processes; manage the use of resources to maximize effectiveness and oversee the efforts of other academic faculty in working groups, teams, departments, concentrations, and collaborative efforts; propose and justify new or improved accredited academic programs and curricula; and develop and deliver degree-granting education, professional development, and mentor more junior faculty, personnel, and appropriate partners. Non-supervisory positions in this specialty include:

    • Faculty Member

    • Public/Private Outreach Coordinator

    • Research Faculty

  • Human Resources Career Specialty: Officers in the Human Resources Career Specialty provide direct consultation, guidance, technical advice, and transactional assistance to customers across the Agency on a wide variety of human resource functions based on areas of expertise to include: HR Strategy and Policy, Talent Acquisition, Talent Management, Pay and Benefits, Employee Management Relations, and Title 5 and Title 10 Human Resource policies, procedures, and military service systems. They identify and anticipate HR-related problems and opportunities; analyze causes and impacts to key stakeholders; implement customer-oriented solutions; lead strategic HR processes, draft policy, and coordinate mission development and execution; champion and direct Agency or IC workforce initiatives and represent leadership and other stakeholders; and direct collaborative workforce initiatives and processes within the IC, Agency, Directorate, Office, and Division. Non-supervisory positions include:

    • Customer Service Specialist

    • Drug Program Specialist

    • Human Resources Generalist

    • Human Resources Specialist

      • Attaché

      • Benefits

      • Classification

      • Compensation

      • Development

      • Employee Relations

      • Information Systems

      • Military

      • Performance Management

      • Policy

      • Recruiting/Staffing     

    • Management Analyst (Human Capital)

    • Program Analyst (Human Capital)

  • Training and Development Career Specialty: Officers in the Training and Development Career Specialty cover the entire range of training and workforce performance effectiveness associated with the Academy for Defense Intelligence’s mission. They apply skill and knowledge of principles and concepts based on areas of expertise to include DOD/IC Training Environment, Requirements Assessment and Analysis, Instructional Design and Development, Facilitation, Learning Technologies and Multimedia, and Evaluation (Tools and Application); lead and manage training and workforce performance effectiveness efforts; champion and contribute to Agency, or IC workforce training and development initiatives and represent leadership and other stakeholders; direct collaborative workforce training and development initiatives and processes within IC, Agency, Directorate, Office, and Division; and propose and justify new or improved IC, Agency, Office, and Division learning initiatives. Non-supervisory positions include:

    • Curricula Manager

    • Educational Researcher

    • Evaluator

    • Foreign Language Learning Specialist

    • Instructional Systems Designer/Specialist

    • Instructor/Facilitator

    • Learning Development Specialist

    • Subject Matter Instructors/Facilitators

    • Training Instructor