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Solutions for the Information Technology Enterprise (SITE)

Solutions for the Information Technology Enterprise (SITE) contract establishes an acquisition framework for delivering Information Technology services & capabilities that will support the global intelligence and C4ISR assets vital to the security of the United States. SITE, an Indefinite Delivery/ Indefinite Quantity (IDIQ) contract, will provide receptive, adaptive, and timely solutions for organizations to satisfy current and future information technology requirements. Support requirements range from per call and “on-call” to full-time attendant support at sites around the world, including locations considered high risk, crisis/danger areas.

SITE will be a multiple award contract vehicle that will allow for competition between SITE awardees for work at the Task Order level. Each Task Order will specify the IT solutions & services as outline by a Statement of Objectives (SSO), Statement of Work (SOW) or Performance-Based Work Statement (PWS). The SITE contract frameworks provides for centralized oversight & monitoring with decentralized execution through MOA/MOUs with Services and agencies.

SITE Ordering Guide – Under Construction and Coming soon.

SITE Supports
Departments and agencies supported by this contract vehicle include, but are not limited to, the Defense Intelligence Agency, Army, Navy, Air Force, Marine Corps, Coast Guard, Combatant Commands, Joint Reserve Intelligence Program, National Command Authorities, other Defense Agencies, and non-DoD Departments/Agencies with intelligence missions or which utilize C4ISR (Command, Control, Communication, Computers, Intelligence, Surveillance and Reconnaissance)and DoD intelligence systems.

SITE Available
The SITE contract availability is anticipated early 2010

Contract Structure
SITE is a multiple award Indefinite Delivery/Indefinite Quantity contract. Task orders are competed among all awardees as described below.

Task Order Types
A task order specifies and authorizes work to be accomplished by the Contractor to satisfy Government requirements. Task orders issued under this contract will not be synopsized. Task orders shall be awarded on the basis of lowest price, technically acceptable or best value. The following are examples of the types of task orders which may be issued:
• Fixed Price Level of Effort • Firm Fixed Price • Cost Reimbursement (CPIF, CPAF) • Time and Materials • Labor Hour

Awarding Orders
Ordering agencies shall give all multiple award contractors a fair opportunity to be considered for task orders exceeding $3,000 except for those set aside for small business unless one of the following exceptions applies: • The agency’s need for the services or supplies is so urgent that providing a fair opportunity to all contractors would result in unacceptable delays; • Only one awardee is capable of providing the services or supplies at the level of quality required because the services or supplies ordered are unique or highly specialized; • The order must be issued on a sole source basis in the interest of economy and efficiency because it is a logical follow-on to an order already issued under the contract, provided that all awardees were give a fair opportunity to be considered for the original orders; or • It is necessary to place an order to satisfy a minimum guarantee.

Service Areas:

Program and Project Management Services
• Project Management and Planning
• Service Level Management
• Performance Management, Metrics and Earned Value
• Business Process Improvement
• Customer Outreach and Relationship Management
• Quality Assurance

Technology Assessment and Evaluation Services

Systems Engineer Services
• Application/Tool/Service Development
• Application Management
• Technical Documentation
• Software Engineering and Integration
• Development and Release Management
• Development Testing
• Infrastructure Engineering
• System Architecture and Next Generation Architecture Planning

Operations Support Services
• Service Desk
• Operations and Maintenance of Hardware and Software
• Installation and Deployment
• Incident Management
• Problem Management
• Systems Administration
• Database Management
• Configuration/Change Management
• IT Services Continuity
• Operations and Maintenance of Conferencing Capabilities
• Communications Security Support
• Data Center and Equipment Room IT Management

Network Operations and Administration
• Network and System Performance Monitoring and Analysis
• Cable Installation, Testing, Troubleshooting and Management
• Network Operations and Capacity Management
• Voice, Secure Voice, Video and VoIP Operations
• Tactical SATCOM Initialization, Operations and Management

Storage Services
• Enterprise Storage Services
• Disaster Recovery Program and Business Continuity
• Storage Management
• Storage Support

Web Services and Content Management
• Web Services Management
• Web Content Management
• Web System Development

Acquisition and Property Management Services
• Acquisition of Materials
• Logistical Support and Inventory Management Services

Maintenance and Remote Diagnostic Services
• Maintenance Services
• Remote Diagnostic Tools and Services

Administrative and Special Services
• Administrative Support
• Outside Technical Support Services
• Over and Above Services
• Surge Support Services
• Deployment Support Services

Information Assurance Services

Security Management

SCI Personnel and Information Security Support

Risk Management

Testing and Verification Services

Training Services

Labor Categories
Hardware Maintenance Technician
Hardware Support Assistant
Senior Hardware Technician
Installation Specialist Senior Installation Specialist
Network Administrator
Network Engineer
Senior Network Engineer
Systems Administrator
Senior Systems Administrator
Service Desk Specialist
Senior Service Desk Specialist
Field Service Technician
Satellite Field Service Technician
Storage Technician
Senior Storage Technician
Database Administrator
Senior Database Administrator
Systems Engineer
Senior Systems Engineer
Software Engineer
Senior Software Engineer
Project Manager
Information Technology Analyst
Senior Information Technology Analyst
IT Logistics Technician
Senior IT Logistics Technician
Program Manager
Junior Program Manager
Technical Writer
Graphics Specialist
VTC Operator
Senior CND Systems Engineer
Intermediate CND Systems Engineer
Junior CND Systems Engineer
Senior CND-SP Auditor/Inspector
Intermediate CND-SP Auditor/Inspector
Junior CND-SP Auditor
Senior CND-SP Infrastructure Support
Intermediate CND-SP Infrastructure Support
Junior CND-SP Infrastructure Support
Senior CND-SP Analyst/Certification & Accreditation
Intermediate CND-SP Analyst/Certification & Accreditation Specialist
Junior CND-SP Analyst
Senior CND-SP Incident Responder
Intermediate CND-SP Incident Responder
Junior CND-SP Incident Responder
Senior Process Improvement/Process Re-Engineering Consultant
Process Improvement Consultant
Junior Process Improvement Analyst

Contacts:

SITE Program Management Office Contact

Donald Adcock, SITE Program Manager
Phone: 703-907-0557
Email: SITE@dia.mil

Office of Acquisition Executive (AE) Contact

Esther Woods, SITE Contract Officer
Phone: 703-907-0106
E-mail: SITE@dia.mil

DIA's IG Office of Procurement Integrity

Phone: (202)231-1010
E-mail: IG_Hotline@dia.mil

U.S. Army Intelligence Support Panel Representative:

Debra Stryker
debra.stryker@us.army.mil

Ellen Mathews
ellan.mathews@us.army.mil

U.S. Air Force Intelligence Support Panel Representative

U.S. Marine Corps Intelligence Support Panel Representative

Julie Thompson
(229) 639-8306
DSN: 567-8306
Cell: (229) 894-9084
Julie.thompson@usmc.mil

U.S. Navy Intelligence Support Panel Representative

John Smith
Jsmith@nmic.navy.gov