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Solutions for the Information Technology Enterprise (SITE)

Solutions for the Information Technology Enterprise (SITE)
Announcement: SITE IDIQ awards to 11 vendors 14 May 2010. Read the press release. (PDF)
Ordering Guide & Tools | Awardees | Service Areas | Labor Categories | Contacts
Solutions for the Information Technology Enterprise (SITE) contract establishes an acquisition framework for delivering Information Technology services & capabilities that will support the global intelligence and C2 assets vital to the security of the United States. SITE, an Indefinite Delivery/ Indefinite Quantity (IDIQ) contract, will provide receptive, adaptive, and timely solutions for organizations to satisfy current and future information technology requirements. Support requirements range from per call and "on-call" to full-time attendant support at sites around the world, including locations considered high risk, crisis/danger areas.
SITE will be a multiple award contract vehicle that will allow for competition between SITE awardees for work at the Task Order level. Each Task Order will specify the IT solutions & services as outline by a Statement of Objectives (SSO), Statement of Work (SOW) or Performance-Based Work Statement (PWS). The SITE contract framework provides for centralized oversight & monitoring with decentralized execution through MOA/MOUs with Services and agencies.
SITE Townhall Briefing 21 June 2010 (PDF)
SITE Ordering Guide & Tools
Awardees
Small Business
- Blue Canopy Federal Group LLC
- CenTauri Solutions LLC
- Enterprise Information Services, Inc.
- Red Arch Solutions, Inc.
- Worldwide Information Network Systems, Inc.
Large Business
- BAE Systems Information Technology, Inc.
- General Dynamics Information Technology, Inc.
- Lockheed Martin Corporation
- Northrop Grumman Systems Corporation
- Science Applications International Corporation
- Systems Research and Applications Corporation
SITE Supports
Departments and agencies supported by this contract vehicle include, but are not limited to, the Defense Intelligence Agency, Army, Navy, Air Force, Marine Corps, Coast Guard, Combatant Commands, Joint Reserve Intelligence Program, National Command Authorities, other Defense Agencies, and non-DoD Departments/Agencies with intelligence missions or which utilize C2 (Command & Control) and DoD intelligence systems.
Contract Structure
SITE is a multiple award Indefinite Delivery/Indefinite Quantity contract. Task orders are competed among all awardees as described below.
Task Order Types
A task order specifies and authorizes work to be accomplished by the Contractor to satisfy Government requirements. Task orders issued under this contract will not be synopsized. Task orders shall be awarded on the basis of lowest price, technically acceptable or best value. The following are examples of the types of task orders which may be issued:
- Fixed Price Level of Effort
- Firm Fixed Price
- Cost Reimbursement (CPIF, CPAF)
- Time and Materials
- Labor Hour
Awarding Orders
Ordering agencies shall give all multiple award contractors a fair opportunity to be considered for task orders exceeding $3,000 except for those set aside for small business unless one of the following exceptions applies:
- The agency's need for the services or supplies is so urgent that providing a fair opportunity to all contractors would result in unacceptable delays;
- Only one awardee is capable of providing the services or supplies at the level of quality required because the services or supplies ordered are unique or highly specialized;
- The order must be issued on a sole source basis in the interest of economy and efficiency because it is a logical follow-on to an order already issued under the contract, provided that all awardees were give a fair opportunity to be considered for the original orders; or
- It is necessary to place an order to satisfy a minimum guarantee.
Service Areas
Task Area 1: Program & Project Management Services
Services include: Project Management and Planning, Service Level Management, Performance Management, Metrics and Earned Value, Business Process Improvement, Customer Outreach and Relationship Management, and Quality Assurance
Task Area 2: Technology Assessment and Evaluation Services
Support involves conducting Research Development Test and Evaluation (RDT&E) activities identifying new and emerging technologies for potential insertion for current and future programrequirements.
Task Area 3: Systems Engineering
Services include: Application/Tool/Service Development, Application Management, Technical Documentation, Software Engineering and Integration, Development and Release Management, Development Testing, Infrastructure Engineering, Systems Architecture and Next Generation Architecture Planning
Task Area 4: Operations Support Services
Services include: Service Desk, Operations and Maintenance of Hardware and Software, Installation and Deployment, Incident Management, Problem Management, Systems Administration, Database Management, Configuration/Change Management, IT Services Continuity, Operations and Maintenance of Conferencing Capabilities, Communications Security Support, Data Center and Equipment Room IT Management
Task Area 5: Network Operations and Administration
Services include: Network and System Performance Monitoring and Analysis, Cable Installation, Testing, Troubleshooting and Management, Network Operations and Capacity Management, Voice, Secure Voice, Video and VoIP Operations, Tactical SATCOM Initialization, and Operations and Management
Task Area 6: Storage Services
Services include: Enterprise Storage Services, Disaster Recovery Program and Business Continuity, Storage Management, and Storage Support
Task Area 7: Web Services and Content Management
Services include: Web Services Management, Web Content Management, and Web System Development
Task Area 8: Acquisition and Property Management Services
Services include: Acquisition of Materials, Logistical Support and Inventory Management Services
Task Area 9: Maintenance and Remote Diagnostic Services
Services include: Maintenance Services, Remote Diagnostic Tools and Services
Task Area 10: Administrative and Special Services
Services include: Administrative IT Support, Outside Technical Support Services, Over and Above (O&A) Services in accordance with DFARs 252.217-7028, Surge Support Services and Deployment Support Services
Task Area 11: Information Assurance Services
Support includes the range of activities needed for the enterprise to enforce, comply with, and support the DoD and Intelligence Community (lC) Information Assurance (IA) security directives, policies and procedures.
Task Area 12: Security Management
Services for the Special Security Office (SSO) include SCI technical support, security analysis, physical security accreditation, technical security oversight, security policy analysis, and assisting government personnel during Technical Security Countermeasure surveys.
Task Area 13: SCI Personnel and Information Security Support
Services for personnel and information security support include SCI indoctrinations/debriefings, providing and tracking foreign travel briefings and debriefings of SCI cleared personnel, coordinating the transfer of SCI clearances to other Special Security Offices, developing and providing security training, and maintaining SCI Visitor Certification logs.
Task Area 14: Risk Management
Services involve assessing and reporting on risk when encountered throughout the execution of any task order. Risk management will be directed towards assessing, mitigating (to an acceptable level) and monitoring of risks.
Task Area 15: Testing and Verification Services
Support includes enterprise independent testing activities for system, application and service-oriented IT functions and working with functional users to ensure that user requirements and issues are addressed by the test processes.
Task Area 16: Training Services
Services include designing, developing, and delivering training to Government or other designated personnel on systems hardware, and/or software.
Labor Categories
Hardware Maintenance Technician
Hardware Support Assistant
Senior Hardware Technician
Installation
Senior Installation Specialist
Network Administrator
Network Engineer
Senior Network Engineer
Systems Administrator
Senior Systems Administrator
Service Desk Specialist
Senior Service Desk Specialist
Field Service Technician
Satellite Field Service Technician
Storage Technician
Senior Storage Technician
Database Administrator
Senior Database Administrator
Systems Engineer
Senior Systems Engineer
Software Engineer
Senior Software Engineer
Project Manager
Information Technology Analyst
Senior Information Technology Analyst
Information Technology Data Analyst
IT Logistics Technician
Senior IT Logistics Technician
Program Manager
Junior Program Manager
Technical Writer
Graphics Specialist
VTC Operator
Senior CND Systems Engineer
Intermediate CND Systems Engineer
Junior CND Systems Engineer
Senior CND-SP Auditor/Inspector
Intermediate CND-SP Auditor/Inspector
Junior CND-SP Auditor
Senior CND-SP Infrastructure Support
Intermediate CND-SP Infrastructure Support
Junior CND-SP Infrastructure Support
Senior CND-SP Analyst/Certification & Accreditation Specialist
Intermediate CND-SP Analyst/ Certification & Accreditation Specialist
Junior CND-SP Analyst - CND-SP
Senior CND-SP Incident Responder
Intermediate CND-SP Incident Responder
Junior CND-SP Incident Responder
Senior Process Improvement/Process Re-Engineering Consultant
Process Improvement Consultant
Junior Process Improvement Analyst Field Service Technician
Contacts
SITE Program Management Office Contact
Jenniffer Wilson | Read Biography (PDF)
703-907-0697
Email: SITE@dia.mil
Office of Acquisition Executive (AE) Contact
Esther Woods, SITE Contract Officer
Phone: 703-907-0106
E-mail: SITE@dia.mil
DIA's IG Office of Procurement Integrity
Phone: (202)231-1010 E-mail: IG_Hotline@dia.mil
SITE Operations Chief
Cynthia Nedd
703 907-1887
Cynthia.nedd@dia.mil
DIA Intelligence Support Panel Representative:
Doug Cate
703 907-0697
site@dia.mil
U.S. Army Intelligence Support Panel Representative:
Debra Stryker
703 695-3749
debra.stryker@us.army.mil
Ellen Mathews
703 695-2662
ellen.mathews@us.army.mil
U.S. Air Force Intelligence Support Panel Representative
Pat Williams
(757) 225-4207
DSN: 575-4207
pat.williams@langley.af.mil
U.S. Marine Corps Intelligence Support Panel Representative
Roger German
(229) 639-8413
DSN: 567-8413
roger.german@usmc.mil
U.S. Navy Intelligence Support Panel Representative
Frank Sablan
301 669-5849
fsablan@nmic.navy.gov
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